Evergreen Labs Customer Privacy. We respect your privacy and your information is our highest priority.
We do not share customer information (including email addresses and phone numbers) outside our company. We know that you receive numerous emails daily and we do not want to contribute to any spam or marketing campaigns. We may, however, send you product updates, specials or make announcements from time-to-time. Rest assured, we do not sell or share your information and your information is secure and confidential.
TERMS & CONDITIONS OF USE
Welcome to wineaway.com. If you visit or shop at wineaway.com, you accept these conditions. Please be sure to read carefully. By purchasing Wine Away and/or using the product, you are subject to the guidelines, terms and agreements applicable to such service or business.
Evergreen Labs (manufacturer of Wine Away) attempts to be as accurate as possible when describing our products. However, we do not warrant that the product descriptions or other content of this site is 100% accurate, complete, reliable, current, or error-free. If a product offered by Evergreen Labs does not meet your expectations, you may return the product for a refund. Please see refund policy.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Evergreen Labs makes no representations or warranties of any kind, express or implied, as to the operation of this site, product use, or the information, content, materials, or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site and product is at your sole risk. Evergreen Labs and/or it's owners will not be liable for any damages of any kind arising from the use of this site or from using their product(s), or from any information, content, materials, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
By visiting any wineaway.com or by using Wine Away, you agree that the laws of the state of Washington without regard to principles of conflict of laws, will govern these Terms & Conditions of Use and any dispute of any sort that might arise between you and Evergreen Labs or its owners.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these Terms & Conditions of Use at any time.
Evergreen Labs, Inc.
4 West Rees Avenue
Walla Walla, WA 99362
Wine Away effectively removes most red wine stains. However, some stains are simply not removable.
Refunds or returns must be done within 15 days from purchase of the product and must accompany a receipt and the product (empty or full). If you are not satisfied simply send us an email: or call: 509.527.0607 and request a return authorization number. You will then send the bottle, along with a copy of the receipt to our physical address (noted above) and we will refund you for the purchase price of Wine Away. Shipping and handling are not included in the refund price. You will only be refunded for the cost of the product.
All orders are shipped within three days of receiving the order. We do not ship on holidays and if a holiday falls on a Thursday, orders will not be processed until the following Monday.
EXPEDITING ORDERS: If you need your order sooner please call us at: 509.527.0607 so that we can help make this happen.
If you have placed an order by accident or changed your mind, you must send an email to: or call: 509.527.0607 immediately in order to cancel the order.